Our renewed computers are refurbished by trained technicians and are exhaustively checked, repaired, cleaned and repackaged. Most of the products we sell are restored to factory settings with the original software image restored.

1. This warranty statement covers all Shar-Min Computers & Fire Alarms products that are sold without the original manufacturer's warranty. For systems sold with the manufacturer's warranty please refer to the specific statement from the manufacturer for the individual product.
2. All Shar-Min Computers & Fire Alarms computers come with a 30-Day, 3-Month, 6-Month, 1-Year warranty,  dependent upon the retail price of the product. Each product has the warranty period stated on our website or invoice for your reference.
3. Some products, clearly identified at the time of sale, are sold on an "as is" basis. These products do not carry any warranty, either from Shar-Min Computers & Fire Alarms or the manufacturer.
4. Shar-Min Computers & Fire Alarms will make every effort to deliver to you a value priced computer system that will be reliable during and beyond our warranty coverage. Repair costs must be weighed against the retail price of the system, therefore we reserve the right to repair or replace if required.
5. All of our warranties are carry-in, return to depot repair services. Shar-Min Computers & Fire Alarms offers on-site repair services on a contract basis only. For more information on on-site repairs please call our office.
6. Customers are responsible for shipping costs to return a system to Shar-Min Computers & Fire Alarms. If the repair is a legitimate warranty issue, Shar-Min Computers & Fire Alarms will pay for shipping costs to return the unit to the customer. If we do not find any fault with the system, or the problem is not covered under our warranty, the system will be returned to the customer at their cost. Customers must obtain an authorization number (RMA #) before shipping any system to Shar-Min Computers & Fire Alarms. This number must be clearly marked on the shipping container(s), packing slip and documentation. To obtain an RMA # please contact your sales representative or contact us at:
   
   Phone: 416 568 0761
   
   
7. Our warranty covers only parts and labour. Shar-Min Computers & Fire Alarms is not responsible for any loss of software applications or personal data.
8. Shar-Min Computers & Fire Alarms warranty services are offered on a best efforts basis. The majority of our repairs are completed within 3 business days.
9. Although we will make an effort to assist our customers with minor technical questions, Shar-Min Computers & Fire Alarms is not structured to offer technical support for hardware or software inquiries for products not manufactured by our company. Please visit the appropriate manufacturer's website or contact their help line.
10. Shar-Min Computers & Fire Alarms does not warranty or support software problems. Please contact the appropriate software manufacturer or Internet service provider (Internet or email problems) for support.
11. If the original factory software image becomes unstable or is damaged during the warranty period then Shar-Min Computers & Fire Alarms will reload a new copy at no charge.
12. If the Shar-Min Computers & Fire Alarm Seals have been tampered with or broken, than all warranty on the system is null and void.
13. Notebook batteries, that are included in our refurbished systems, are sold on an "as is" basis. They are not covered under the Shar-Min Computers & Fire Alarms Warranty and cannot be returned or exchanged. Shar-Min Computers & Fire Alarms will make every effort to source a replacement battery at a favorable price.
14. If the invoice does not have a warranty statement at each product than there is no warranty on that item and is sold as-is. This applies to all Computer and Fire Alarm Products.

10 Day Trial System(s) Warranty and Return Policy:

1. Warranty statement above applies to all systems sold under this policy.
2. Customer is responsible to contact us for a RPA # for all return systems.
3. Customers are responsible for shipping costs to return a system to Shar-Min Computers & Fire Alarms. It is the Customers responsibility to carry-in or return to depot all systems under this policy before the 11 Day period from date of purchase.
4. All returned systems must be in its original packaging and warranty seals must not be tampered with or broken.
5. The customer will receive the full price paid for the system fifteen (15) business days after returning the system minus fifty dollars ($50) for processing fees and any delivery charges if applicable.
6. Only specific systems are sold under our 10 day warranty. Each product has the warranty period stated on our website or invoice for your reference.

For more information on our warranty and refund policy please read our Sales and Refund Policy.
For Further details on our warranty and return policies please contact us at 416 568 0761 or use our contact page.